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Product Universes

Product Universes organize documents by product range or theme. When you select a universe, RAGFab only searches within documents associated with that universe.

What are universes for?

Each universe groups documents related to the same product or domain. For example:

  • DSI: IT support documentation
  • Pastel: Pastel software documentation
  • Sillage: Sillage software documentation

This allows you to get more accurate answers by limiting the search to relevant documents.

Select a universe in the chat

  1. In the top bar, click the universe selector (the colored button next to the conversation title).
  2. Choose the desired universe from the list.
  3. All searches in this conversation will use this universe.

TIP

You can set a default universe in your profile so it is automatically selected for each new conversation.

View available universes

The universes you have access to are visible:

  • In the chat universe selector
  • In the My profile page, Preferences section

INFO

Universe access is managed by your administrator. If you need access to an additional universe, contact them.